Responsible Gaming
Gaming Should Be Entertainment
At Vegas Stars Casino, we believe that gaming should be enjoyed as a form of entertainment only. It is never a reliable way to earn money or solve financial problems. Please gamble responsibly and within your means.
Age Verification
In New Zealand, you must be 18 years of age or older to participate in gambling activities. Vegas Stars Casino strictly adheres to this legal requirement. If you are under 18, you are not permitted to gamble.
Warning Signs of Problem Gambling
If you recognize any of the following behaviors in yourself or others, it may be time to seek help:
- Chasing losses by gambling more money to recover previous losses
- Hiding gambling activities or lying about the amount of time or money spent gambling
- Gambling with money needed for essential expenses (rent, bills, food)
- Experiencing mood swings or irritability when unable to gamble
- Neglecting work, family, or social responsibilities due to gambling
- Attempting to cut back or control gambling without success
- Using gambling to escape problems, stress, or negative emotions
- Borrowing money or going into debt to fund gambling activities
- Spending more time and money on gambling than intended
Self-Help Tools & Player Protection
Vegas Stars Casino offers several tools to help you gamble responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specified time period
- Loss Limits: Set a maximum amount you are willing to lose during a gaming session
- Reality Checks: Receive regular reminders about how long you have been gaming
- Self-Exclusion: Temporarily or permanently exclude yourself from your account
- Account Restrictions: Reduce betting limits or disable certain gaming options
For assistance with these tools, please contact our customer support team.
Support Organizations & Resources
If you or someone you know is struggling with problem gambling, help is available:
New Zealand
- Gambling Helpline: 0800 654 655 (Free call, available 24/7) — confidential support and referrals to counseling services
- Problem Gambling Foundation: www.problemgambling.org.nz — information, support, and resources for New Zealand
International Resources
- GamCare (United Kingdom): www.gamcare.org.uk — emotional support and practical help
- GamStop (United Kingdom): www.gamstop.co.uk — national self-exclusion scheme for online gambling
- Gambling Help Online (Australia): www.gamblinghelponline.org.au — counseling and support services
- Responsible Gambling Council (Canada): www.responsiblegambling.org — education and resources
- National Council on Problem Gambling (United States): www.ncpgambling.org — information and referrals
If You Need Help
If you feel that your gambling is becoming a problem, please reach out for support immediately. There is no shame in seeking help. Professional counselors are available to assist you in confidence.
Contact the Gambling Helpline (NZ): 0800 654 655 or visit your local support organization above.
You can also choose to self-exclude from Vegas Stars Casino at any time by contacting our customer support team.